If you are not fully satisfied with your product you always have the possibility to return your item within 14 days after you have received the item(s). You will receive a full refund for the item, excluding the return cost for the item. During 14 days from the delivery of your package you may request to exchange or return your order. The product that you return must be in perfect condition, and not worn, used or washed. Returns will only be accepted if the products are returned with the original labels still attached to each product. Also, it helps if the original receipt that comes with the shipment is enclosed together with the returned products so that we have all information.
* All order are shipped with 48 hours from the time the order was placed.
*All order are shipping via registered airmail, unless otherwise specified in the email sent to you after placig an order.
* After placing an order you will recive an order confirmation email with your shipping adress, content of order and order number.
If there are any mistakes in the information we sent you (espically the shipping adress) please contact as soon as possible and we'll sort it out.
* After your order is shipped, you will recive an email with the parcel's tracking code and a link to where you can track your parcel.
* Please allow 7-28 business days for orders to arrive.
HOW TO RETURN
Fill out the return form that was sent with your order. If you can't find it, you can use our online Returns Form and print a form to send with your package. Let us know who you are, what you are sending back, what's wrong and if you need a refund or exchange and we will get on to it asap.
Pack your garment in suitable package bag/box (we’d really like to try and keep waste to a minimum, so please consider the environment and re-use our packaging as much as possible).
Please ship the items in the post to us, We're not responsible for returns in transit so please use a recorded service to make sure they arrive safely. Returns/Exchanges should be sent to the following address: Funky Legs, Hadekalim Street 177, Pardes Hanna Carcur 37021, Israel.
We will take care of everything when your goods arrive back and we'll let you know if there's anything we need to talk to you about. Please remember that all costs for returns is yours. Unfortunately we cannot track your returned order, but if you have any queries, we are happy to help you. For claims or errors, however, Funky Legs of course takes all additional charges.
The money will be returned to your PayPal account. These transactions can take up to 3-8 bank days.
When we've accepted your return and transferred the money, you will here from us.
COSTS FOR RETURN
Funky Legs is not responsible for shipping costs that may incur regarding the return of a product. Refunds for returned products will be made as soon as possible, 30 business days at the latest, after Funky Legs receives the returned products. The refund will be made to the credit/debit card you used for the order in question. Please note that additional duties, taxes or any other charges that may incur will not be refunded by Funky Legs.
If you receive a damaged or defect item which you want to claim please contact us and we will sort it out for you. For accepted claims, Funky Legs is responsible for all additional costs.